Privacy Policies

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Privacy Policy - Taxi Cusco Tours A1

At Taxi Cusco Tours A1, we are committed to protecting and respecting our customers' privacy. This privacy policy explains how we collect, use, store, and protect your personal data when accessing our transportation and personalized guiding services to tourist destinations. We recommend that you read this policy carefully to understand how we handle your personal information.

Information We Collect

We collect personal information when you choose to book a transportation service or tour, contact us through our website, or through other means of communication. This information may include:

  • Contact information: Name, email address, phone number.
  • Payment information: Credit card details, payment methods, and billing information.
  • Reservation information: Details about the tours or transfers booked, travel preferences, reservation dates, among others.
  • Browsing information: Information automatically collected through cookies and other tracking technologies, such as your IP address, geographic location, and browsing behavior on our website.

Use of Information

We use the information we collect for the following purposes:

  • Processing and managing bookings: To complete your bookings for tours, transportation, and tourist activities.
  • Communication: To send you booking confirmations, itinerary updates, information about our services, and respond to inquiries or requests.
  • Improving our services: To personalize and improve the user experience on our website and offer travel recommendations based on your interests.
  • Promotions: With your consent, we may send you emails with promotions, special offers, and updates related to our services.
  • Legal compliance: To fulfill our legal obligations and protect our rights and those of our customers.

Protection of Information

At Taxi Cusco Tours A1, we implement appropriate security measures to protect your personal data. We use encryption technologies to ensure the transmission of sensitive information, such as payment data. However, you should be aware that no data transmission over the internet is completely secure, although we strive to protect your information.

Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties without your consent, except in the following cases:

  • Service providers: We may share your information with external service providers who help us provide our services, such as transportation companies, tour guides, and other collaborators necessary for the provision of tours and activities.
  • Legal compliance: We may share your information if required to comply with the law, legal processes, or to protect the rights, property, or safety of Taxi Cusco Tours A1, our customers, or the public.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, track user preferences, and perform statistical analysis on site usage. You can configure your browser to reject cookies, but keep in mind that some features of our website may not function properly without them.

Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us through the means provided on our contact page.

  • Access: You can request a copy of the information we have collected about you.
  • Rectification: You can correct any incorrect or incomplete information.
  • Deletion: You can request that we delete your personal information, unless we have a legal obligation to retain it.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal requirements, resolving disputes, and enforcing our agreements.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and if necessary, we will inform you by email about relevant changes. We recommend that you review this policy periodically to stay informed about any changes.

Contact

If you have any questions or concerns about our privacy policy or the processing of your personal data, please feel free to contact us: